What ingredients are in your formula?
Here is a list of our ingredients: Theobroma cacao seed butter, cera alba (beeswax), cocos nucifera (coconut) oil, caprylic/capric/myristic/stearic triglyceride, natural aroma (flavor), tocopherol (vitamin E)
Do I need to worry about any cosmetic regulations?
Nope - we take care of all that for you! Our products meet all of Health Canada’s and the Food and Drug Administration’s regulations for the sale of cosmetics, so you don’t have to lift a finger.
I’d like you to custom formulate a lip balm or substitute an ingredient for me - can you do that?
No, we do not offer custom formulation or ingredient substitutions at this time.
Can I add colouring to my lip balm?
No, we do not make coloured lip balms at this time.
Can I add sweetener to my lip balm?
No, we do not offer sweetened lip balms on a custom basis at this time.
I’d like to design a completely custom label and the regulatory text in your template doesn’t work with what I had in mind?
Get in touch with us via the chat bubble - we may have a solution for you!
Are your products peanut/dairy/gluten/egg/fish free?
While we don’t specifically add any peanut/dairy/gluten/egg or fish products to our formulations, some of our ingredients may have come into contact with these allergens while being processed by one of our suppliers.
Do your lip balms contain soy?
Since the Vitamin E we use is suspended in soy, our lip balms do contain a small amount of it.
Do your lip balms contain allergens?
Unfortunately we cannot 100% confirm that our lip balms do not contain certain natural ingredients. Using cinnamon as an example, although we don't add cinnamon per se to any of our products, we do use natural flavorings that are made with components that could include cinnamon. Because the ingredients of the flavorings are considered to be a trade secret, our supplier cannot give us the complete breakdown of what is included in each one, only what they can certify is not found in the flavorings, and cinnamon is not on that list. So when a customer has a sensitivity, we recommend that they be cautious. Especially if a certain flavor (ex. chai) is known to have cinnamon or another spice in the actual real-life version, the flavoring very well could contain elements of that food that could cause irritation and we recommend avoiding those flavors.
Are your lip balms vegan?
Since our formula contains beeswax, it is not considered vegan. Otherwise though, the rest of our ingredient list is vegan.
Do your lip balms contain preservatives?
Our products are free of preservatives since our formulation contains strictly oils, waxes and butters that don’t require preservation.
Are your lip balms sweetened?
None of the lip balms offered through our custom service are sweetened.
Are your lip balms non-comedogenic?
Our products do contain coconut oil and cocoa butter which are considered comedogenic. However comedogenic ingredients are usually not as much of a concern with lip products as with facial moisturizers for example since the pores on our lips are not prone to clogging and lip balms are designed to nourish and protect their delicate skin. If you have had issues in the past with coconut oil or cocoa butter on the area surrounding your lips however, our formulation might not be the best for your particular needs.